WeBuyElectronic Info Guide
How to Prepare Your Device Before Selling
WeBuyElectronic Info Guide
How to Prepare Your Device Before Selling
To ensure a smooth, safe, and secure transaction, please follow these guidelines before bringing your electronics to our store:
1. Remove iCloud, Google, or MDM Locks
Devices with active iCloud, Google, or Mobile Device Management (MDM) locks will not be accepted. Please sign out of all accounts and disable any lock/security features.
2. Factory Reset Your Device
Perform a full factory reset to erase all personal data.
This protects your privacy and allows us to properly test the device.
3. Remove BIOS Password or PIN Code (for Computers and Servers)
All computers, laptops, and servers must be free of BIOS/UEFI passwords or any pin code locks. Devices with firmware locks will not be accepted.
4. Charge the Device (If Possible)
A charged device helps speed up the inspection and testing process.
5. Bring a Valid Government-Issued ID
A valid photo ID is required for all buyback transactions.
6. Must Be at Least 18 Years of Age
We only purchase items from individuals 18 years or older.
7. Device Must Be Clean and Free of Pests.
We do not accept any device with roaches, pest residue, or signs of infestation. All items must be clean and sanitary prior to inspection.
8. Bring All Included Accessories
Please make sure to bring everything that originally came with the device, such as the charger, power plug, cable, keyboard, remote, or any other accessories.
This helps us evaluate the device accurately and may increase the buyback value.
Please Read: About Our Instant Quote Estimates
Our instant online or over-the-phone quote is only a rough estimate and may not reflect the current market value.
Due to our small business operation, we do not pay for access to premium buyback databases like large corporations do.
We choose to save on those costs so we can pass the savings directly to our customers by offering higher payouts and better service.
What We Buy:
Frequently Asked Questions
Yes to most broken devices. We do not purchase devices that are reported lost/stolen or with activation locks that can’t be removed by the rightful owner.
We consider brand, model, storage, cosmetics, functionality, demand, and included accessories—benchmarked against current market pricing.
Upon request, we perform secure data erasure or guide you through factory resets before sale. We recommend backing up your data and signing out of all accounts.
Yes. For approved quotes, we can provide a prepaid shipping label. Payout is issued the same day we complete inspection.
Contact Us
Phone: 1+ (562) 350-3682